Description
Duo headset, USB-C
Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight design and soft memory foam earpads engineered for all-day wear. Help your agents stay productive and avoid fatigue.
Key Features
- Controller that’s always at hand
- Just 25 cm from the headset, the inline controller never gets lost or fumbled.
- Practical mute alert
- LED on the tip of the mic flashes to notify you if you try to speak while muted.
- 360-degree busylight clearly signals to others when you’re not to be disturbed.
- Intuitive smart features
- Mute and unmute calls by lift or lower the boomarm.
- Integrates perfectly with EPOS Manager
- Analyze, manage, and update devices remotely with the free, secure tool.
- ActiveGard™ for hearing safety
- ActiveGard™ technology prevents loud spikes and supports noise-at-work compliance.
- Sidetone encourages softer conversations
- Audible voice feedback helps agents speak in a softer, more pleasant tone.
- Multiple connection options
- Includes a USB-C to USB-A adapter for flexible, future-proof ease of use.
- Guaranteed compatibility
- Optimized for Contact Center platforms and certified for leading UC providers.
- Compact and easy to transport
- The slim headset folds flat to fit neatly in the compact storage pouch.
Description
Ensure customer satisfaction on every call with a duo headset that delivers rich, natural sound no matter the level of background noise. Three digital mics built on EPOS BrainAdapt™ provide industry-leading voice pickup to let your agents be heard.Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight design and soft memory foam earpads engineered for all-day wear. Help your agents stay productive and avoid fatigue.
Specifications
| Performance | |
|---|---|
| Product type | Headset |
| Microphone type | Boom |
| Recommended usage | Calls/Music |
| Country of origin | China |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage temperature (T-T) | 0 - 70 °C |
| Volume control | Rotary |
| Cable length | 1.8 m |
| Cable colour | Black |
| Control unit type | In-line control unit |
| Operating keys | Answer/end call, Mute |
| LED indicators | Yes |
| Optimized for | UC, Google Meet |
| Clear sound | Yes |
| BeamForming | Yes |
| Technical details | |
| Interface adapters included | USB Type-A male - USB Type-C female |
| Driver type | Dynamic |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Country of origin | China |
| Design | |
| Product type | Headset |
| Microphone type | Boom |
| Driver type | Dynamic |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Volume control | Rotary |
| Ports & interfaces | |
| Connectivity technology | Wired |
| USB connectivity | Yes |
| USB connector | USB Type-C |
| Cable length | 1.8 m |
| Cable colour | Black |
| Headphones | |
| Driver type | Dynamic |
| Ear coupling | Circumaural |
| Acoustic system | Closed |
| Headphone frequency | 20 - 20000 Hz |
| Total Harmonic Distortion (THD) | 0.5% |
| Noise canceling | No |
| Microphone | |
| Microphone type | Boom |
| Folding microphone | Yes |
| Microphone frequency | 100 - 16000 Hz |
| Microphone mute | Yes |
| MEMS (Micro-Electro-Mechanical System) microphone | Yes |
| Control unit | |
| Control unit type | In-line control unit |
| Indication | |
| LED indicators | Yes |
| Operational conditions | |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage temperature (T-T) | 0 - 70 °C |
| Operating relative humidity (H-H) | 15 - 80% |
| Weight & dimensions | |
| Weight | 145 g |
| Width | 198 mm |
| Height | 159 mm |
| Depth | 64 mm |
| Ear pad dimensions (W x D x H) | 18 x 68 x 18 mm |
| Packaging data | |
| Package width | 72 mm |
| Package height | 201 mm |
| Package depth | 208 mm |
| Package weight | 330 g |
| Quick start guide | Yes |
| Packaging content | |
| Quick start guide | Yes |
| Safety sheet | Yes |
| Pouch | Yes |
| Logistics data | |
| Master (outer) case width | 230 mm |
| Master (outer) case length | 425 mm |
| Master (outer) case height | 389 mm |
| Products per master (outer) case | 12 pc(s) |
| Features | |
| Optimized for | UC, Google Meet |
| Supplier features | |
| Country of origin | China |
| Other features | |
| Country of origin | China |
| Interface adapters included | USB Type-A male - USB Type-C female |
| Volume control | Rotary |
| Quick start guide | Yes |